I love AA but please make sure they make certain such things as the leisure as well as other items are totally checked…..especially for the very long haul.
I am seventy seven calendar year aged I strategy this great holiday vacation with my daughter to show her our heritage in Chile, we paid out almost $3000.00, we flew to South America Chile on 12/27-01/06/2016, then the nightmare started out the fly from Miami to Santiago scl , we seat within the runway for 2 hrs as a result of luggage delayed, the pilot said it was issue with not plenty of staff to load the plane AA957 with luggage. then our seats trouble: seat 41A , my daughter Tv set was damaged, my seat 41B my arms ended up broken, wouldn’t go up, so and After i really need to go to the toilet I couldn’t rise up, considering that I've Diabetic issues I really need to go to the toilet that may be why I took the top seat Once i tried to climbing above the arm I Minimize my leg and was bleeding. I talk to the flight attendant for help, she was no enable in the slightest degree. my daughter tried to assist me by climbing around me since we couldn’t get any aid. she slip and fell on equally arms trying to climb more than me and bruised The within of her legs actually lousy. We've got photographs of her leg and my leg appear like elephant ft, allow me to tell you it damage so poor I cried with the agony, The complete two months in Chile I had to purchase sneaker one particular size larger since my toes were so swollen and my daughter couldn’t have on her bathing suit since The within of her leg were being all bruised up.
You will find a middle aged African American woman with a short hair Reduce and Eyeglasses at your Philadelphia Airport spot who refused to offer me her whole name when I requested it due to her despicable Mind-set. She last but not least explained to me her name was “D” and hid her name badge as she stated this. “D” does not ought to have a occupation in customer service and especially not in your top quality check in region wherever I encountered her. As I rushed previous the extensive TSA line to your self service ticketing counter with only 40 minutes until eventually my flight departed I used to be pleased to check out there was a totally free kiosk. I started to retrieve my reservation and midway by means of this process “D” walked approximately me and explained “This is for first-class travellers only” I seemed up in the monitor confused because there wasn’t any indication or indicator which the kiosks ended up first-class kiosks and In addition I puzzled how “D” knew I had been or wasn't first class and why she would make this sort of an assumption. I replied “Excuse me?” “D” condescendingly stated “These kiosks are for first class travellers only”.
We may also be sorry that you just were not content with the complimentary voucher that we provided. Nonetheless, the voucher was intended to Express goodwill and to create amends in some way with the insufficient service you noted. It signifies an total we feel being honest and realistic.
I flew to Ireland on 9/15/15 and returned on 9/twenty five/fifteen. This was my first Worldwide flight and my very first the perfect time to fly in a few years. The staff ended up nice and also the food items was good. Consolation on how over was Okay as I'd an aisle seat but was in the midst of five seats around the return flight and the individual’s chair in front of me was many of the way back (appeared somewhat even more again than some) and I used to be unable to observe flicks as it was way too shut and could hardly put my tray down to try to eat. When returning, I kept looking ahead to my bag and it just wasn’t there so went to the counter and request.
Just two months in the past I'd a flight from albany The big apple to turtle beach with stop in Charlotte we landed a single hour 20 minutes later we hook up into the terminal I'd two hours lay above I operate from a person conclusion to one other to my gate the plane continues to be connected but the person claimed I needed to check out customers service they convey to me there isnt any rooms nascar is in town needed to camp out I the airport till early morning she mentioned they ought to have delayed that flight food stuff courts are closed I nonetheless corporate aircraft charters Seattle experienced time and energy to get on but she walked absent I don’t Believe I'll fly American any more we however experienced time
American at any time , your staff are impolite and gave little if any explanation about why or what was going on
under no circumstances at any time gained this kind of lousy service and a company that merely doesn’t care about there paying customers
The entire crew workers was great , but this man went beyond the jobs expectations and must be praised and recognized. I’m also delighted we have a snack once more.
Your deficiency of reaction triggered me to cancel my vacation which I explained to everyone to at American.. Please explain to me what I do future..
Worst working experience I’ve had in a long time!!! Trip turned pricey….just when your wanting to appear property to All your family members, your get a get in touch with indicating your flight is canceled. Not delayed, not rerouted, just canceled.
We won't fly American Airlines at any time all over again, and neither will my family and friends. they will reduce lots over the $863 he mentioned.
Hello there American Airlines, I don’t Believe it truly is wholesome to carry it in: So I'd the worst encounter at any time, flying this time in the course of my vacation to New York on 1169 flight DFW LGA five/eight/sixteen. To start with, I had seat 22A or one thing, and all of a sudden I am despatched all the way down to the bottom view it now from the plane to seat 30. I don’t know the quantity of visits the plane experienced accrued, but I really need to mentioned that I could not do anything but await the trip to end to vomite (the scent was horrible) could not More about the author take in, or simply rest at all- and I wasn't the sole a person struggling from that. Additionally, I understand that you experienced new coaching flight attendants on board, but was also the pilot?
I referred to as am. air on three/25/sixteen to question if on the return inter-nationwide flight if I could expend the night for the plane adjust town, (exactly where we initial enter the United states before taking place to finish the flight dwelling), to relaxation, and decide the combat up the following day With all the similar ticket to fly home. I’ve completed this before coming household from Europe with out a dilemma. I also pointed out which i was getting the tickets with my visa details.